Refund policy
Khamaj Exchange Policy
At Khamaj, we strive to ensure that every piece you purchase meets your expectations. If you encounter any issues with sizing or receive a damaged item, our exchange policy is here to help.
Exchange Eligibility
Timeframe: Requests for exchanges must be made within 7 days of receiving your order.
Condition: Items should be unused, in their original condition, with tags intact, and free from any wear or damage not caused by shipping.
How to Request an Exchange
Incorrect Size or Damaged Item: If the size is wrong or your item is damaged, we’ll gladly exchange it at no extra cost.
Reach out to us via WhatsApp: 0311-4337209 for assistance.
Size Preference Change: For exchanges due to size preferences, a fee of Rs. 650 applies to cover handling costs.
Contact us on WhatsApp: 0311-4337209 to start the process.
Note:
No Refunds: We do not offer refunds. Exchanges are provided to ensure you’re satisfied with your purchase.
For more information, feel free to get in touch!